Pre-orders are an important part of the model railroad hobby. Manufacturers announce products many weeks or even months in advance. Most new releases are produced in limited supply based on their pre-orders. Modelers need to place their order well in advance to make sure they will receive the item upon release. When you place a pre-order with Hobby Rails you are making a commitment to accept the item upon its arrival in stock. This is why all pre-orders are charged up front. Unfortunately, we have no control when a pre-ordered item will arrive in stock. There are always unforeseen delays in the manufacture and distribution of new products. Rest assured, if you have placed a pre-order for an item, we guarantee you will receive it upon its release. Please place all pre-orders on a separate order.